Has COVID Shifted Ecommerce Consumer Behavior For Good? The Latest Research from ShipStation

Consumer behavior has changed dramatically — and likely permanently — as a result of the global pandemic. Since March 2020, ShipStation has kept a pulse on the progression of COVID-19 and how it transformed ecommerce long-term. Understanding how consumer trends have shifted can help merchants and businesses adapt their strategies for success. A recent ShipStation research study has key insights into how consumers globally are spending more, supporting small businesses, demanding more visibility into ...